practice · all tools
Building and maintaining relationships across team boundaries
The quality of external relationships significantly affects the team's ability to accomplish its goals. Start by mapping the team's key external relationships. Which other teams do you depend on or who depend on you? Which stakeholders are most important? Which external partners do you collaborate with? For each… An ongoing team scaffold (relationship management), run regular touchpoints, not as a one-off session.
Practical
- Time
- 5-90 min
- Group
- 3–20 · small-group
- Settings
- in-person, online
- Materials
- None beyond ordinary meeting/work settings
- Mechanisms
- life-embedding, dialogic-encounter
- Change scope
- state → skill · recurring-practice (Regular touchpoints)
Origin & where it lives
Thomas Jordan & Claude [AI] (IDG for Teams handbook — team scaffold) — IDG practice (idg.thomasjordan.se)
Instructions: open online
In this directory via Thomas Jordan's IDG Resource Library
Team leader role (Jordan): Assign clear responsibility for key external relationships. Model investment in external relationships. Include external relationship health in periodic team discussions.
status: checked · added 2026-08-25