practice · all tools
Compassionate accountability
To address performance issues and concerns in ways that maintain care for the person while being honest about the problem. Compassion does not mean avoiding difficult conversations. When issues need to be addressed, do so with both honesty and care: • Be direct while remaining kind: Name the concern clearly without harsh judgment… An ongoing team scaffold (conversation practice), run when issues arise, not as a one-off.
Practical
- Time
- 5-90 min
- Group
- 2–20 · pairs, small-group
- Settings
- in-person, online
- Materials
- None beyond ordinary meeting/work settings
- Mechanisms
- life-embedding, emotional-processing, dialogic-encounter
- Change scope
- state → skill · recurring-practice (When issues arise)
Instructions
- Where
- idg.thomasjordan.se/idg-team-scaffolds-webapp.html — Thomas Jordan's IDG Resource Library, open
- Availability
- Open online — published at the link, free to read
Source link checked 29 Aug 2026 — unchanged since we recorded it on 28 Aug 2026
This directory describes and points home; the instructions stay with the people who made them.
Origin
Thomas Jordan & Claude [AI] (IDG for Teams handbook — team scaffold) — IDG practice (idg.thomasjordan.se)
In this directory via Thomas Jordan's IDG Resource Library
Team leader role (Jordan): Develop your capacity for difficult conversations that combine honesty with care. Address issues directly rather than avoiding. Ensure accountability conversations are private and respectful.
status: checked · added 2026-08-25